Slow or backing up?

Blocked Drains

A blocked drain has an honest order of attack: snake first, a camera only if it blocks again, the hydro-jet only when the camera earns it, and digging only when footage shows a fault. We quote each step before we do it.

Get a quote Call (02) 4900 0000

Photo: blocked drains job

Scope

What this job includes.

✓Electric eel / snake for first-time blockages
✓CCTV drain camera for recurring blocks
✓Hydro-jet for tree roots and stubborn build-up
✓Locating and clearing sewer and stormwater lines
✓A written report on what was actually blocking it

Our system: Most first-time blockages clear at the snake step for $180 to $400 and never need anything more. We do not jump to the expensive tools on a one-off blockage.

How we quote it

A fixed price, in writing, before we start.

We diagnose on-site, quote the whole job, and that is the price. No hourly meter, no surprises on the invoice.

The 7-line quote

1 The diagnosis. What is actually wrong, found on-site, not guessed over the phone.
2 The fix, in full. Parts and labour for the whole job, itemised. No "from" pricing.
3 Compliance, where the law needs it. Gas or backflow work includes the certificate, lodged where required.
4 The guarantee. Lifetime workmanship in writing, plus your unit warranty registered.

If a quote doesn’t show these lines, you can’t compare it, and you don’t know what’s been cut.

How it runs

What happens, step by step.

Call

A real plumber answers, day or night, and tells you what to turn off while we are on the way.

60-minute ETA

An honest arrival time for the Newcastle and Lake Macquarie metro, not "sometime today".

Fixed quote on-site

We diagnose the real problem and quote it in writing before any work starts. $0 call-out.

Fixed-price fix

You approve the price, we do the work for that price, with a certificate where the job needs one.

Insured, covered, guaranteed

The paperwork behind the price.

Public liability to $20M, and a Lifetime workmanship guarantee, all in writing, all on request.

Plumbing is a strictly licensed trade, and gas work needs a separate authorisation. We hold both, carry public liability to $20M, and back our workmanship for life in writing. Your unit warranty is registered for you at handover, so you are covered on both fronts.

Chapter 7 · Claims Licensed, gas-authorised, insured, guaranteed Filming soon · 2 to 3 min

The cover, the guarantee, and how to check each one.

Proof · recent work

Blocked Drains jobs we’ve done.

Before

After

Recurring blocked sewer, camera then reline, Merewether. Third blockage in a year. Camera found tree roots at a joint; relined the section without digging up the driveway.

See the full gallery

Questions, answered

Blocked Drains: common questions.

What is the cheapest way to clear a blocked drain?

A drain machine (electric eel or snake), and that is where we always start. Most first-time blockages clear at this step for $180 to $400 and never need anything more.

When do I actually need a camera or hydro-jet?

Only when the drain earns it. If a blockage keeps coming back, a CCTV camera shows us why before anyone digs. A hydro-jet clears tree roots and stubborn build-up the camera has found. Each step is quoted before we do it.

Why does my drain keep blocking?

Usually tree roots getting into a joint, grease building up, or a cracked or sagging pipe. A recurring blockage is the drain telling you something structural is going on, which is exactly when the camera pays for itself.

Get a fixed-price quote before any work starts.

Tell us what is going on. A real plumber calls back fast with an honest plan, and a price that does not move once you approve it.

✓ Licensed plumber & drainer✓ Gas Work Authorisation✓ Licensed & insured✓ 180 five-star reviews✓ Lifetime workmanship guarantee

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